These are the additional terms for Toosa Pros (“Additional Terms”) referred to in section 5 of our Terms of Service (“Terms”). By signing up to use Toosa as a Toosa Pro, you also agree to these Additional Terms. In the event of any conflict or inconsistency between the Terms and these Additional Terms, these Additional Terms will control to the extent of such conflict or inconsistency, solely with respect to your capacity as a Toosa Pro. Capitalized terms not defined inline or in the Terms are defined in section 9 below.
1. Your Toosa Subscription
We determine eligibility to become a Toosa Pro at our sole discretion. Unless we have agreed otherwise, a standard subscription is month-to-month or year-to-year and will automatically renew until you cancel.
2. Free Trials
Your Toosa subscription may start with a free trial. The duration of the free trial period will be specified during sign-up. We will charge the applicable fees for your next billing cycle to your Payment Method at the end of the free trial period and your subscription will automatically renew unless you cancel your subscription prior to the end of the free trial period. We determine free trial eligibility at our sole discretion. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible.
3. Subscription Fees
You must provide us with a Payment Method, and the applicable fees you incur for your use of Toosa will be charged to your Payment Method on the applicable billing date. The length of your billing cycle will depend on the type of subscription that you choose when signing up for Toosa. Fees are fully earned upon payment. You must cancel your subscription before it renews in order to avoid billing of the applicable fees for the next billing cycle to your Payment Method. All fees are in U.S. dollars. Charges are exclusive of taxes.
Unless we have agreed otherwise, all fees are due monthly in advance, and are calculated by Toosa Plan and subscribed services and/or by reference to the number of Toosa Followers (also sometimes referred to as “Contacts”) that you have on the applicable billing date (and for clarity, that counts all individuals who (i) have signed up to message with you via Toosa after sending a message to your Toosa Number, and (ii) have not opted out),.
4. Billing & Cancellation
You authorize us to charge any Payment Method associated with your account. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to Toosa until we have successfully charged a valid Payment Method.
We may update your Payment Method using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method.
You may cancel your Toosa subscription at any time, and you will continue to have access to Toosa through the end of your billing period. To cancel, email us at account@toosa.com. If you cancel your subscription, your account will automatically close at the end of your current billing period.
We reserve the right to change our subscription plans or adjust pricing for Toosa in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes or changes to your subscription plan will take effect following notice to you. If you do not accept any such additional fees, we may discontinue your access to Toosa.
Payments are nonrefundable and there are no Credits for partially used periods. Following any cancellation, however, you will continue to have access to Toosa through the end of your current billing period. At any time, and for any reason, we may provide Credits to some or all of our Toosa Pros. The amount and form of such Credits, and the decision to provide them, are at our sole and absolute discretion. The provision of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstance.
5. Service Rights & Restrictions
We grant you a non-exclusive, revocable, non-transferable, and non-sublicensable license to access and use Toosa (including our iOS and web applications), any related documentation, and any updates and enhancements made to the foregoing by or for us during the term of your subscription.
You may permit Authorized Users to access and use Toosa on your behalf. Usage is limited by any restrictions stated in an order form or other written agreement between us. Access credentials for Toosa may not be shared, except with our prior written approval (email sufficing). You are responsible for breaches of the Terms (as supplemented by these Additional Terms) caused by Authorized Users.
We will use commercially reasonable efforts to make Toosa available, and to deliver all of Your Messages, excluding when Toosa is unavailable due to: (i) required system maintenance as determined by us; and (ii) causes outside of our reasonable control. We will provide you with reasonable support services in accordance with our standard practices.
We may from time to time make Beta Features available to you to try at no additional cost. Use of Beta Features is optional and provided to selected customers. Beta Features are provided for testing purposes only, and we do not make any commitment to provide Beta Features in any future versions of Toosa. Beta Features are provided “AS IS” without warranty of any kind.
You are responsible for keeping your Toosa account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or Toosa.
The access to or use of certain areas and features of Toosa may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions, before you can access them.
When connecting to Toosa using the YouTube API, you agree to be bound by the YouTube Terms of Service and acknowledge that your personal data will be handled according to their Privacy Policy. You can revoke access through the Google security settings page.
6. Services
You are solely responsible for: (i) composing and sending Your Messages; (ii) deciding when and to whom Your Messages are sent; and (iii) ensuring that the content of Your Messages complies with all applicable laws, rules and regulations. If you have questions about messages you want to send, you should always seek legal guidance from your own counsel.
Toosa may, at our discretion, provide you with the option to accept and process micropayments from Toosa Followers via messages or other communication channels via Third Party providers selected by Toosa. Payment options could be enabled in the forms of one time payment or subscription.
Toosa may, at our discretion, enable Toosa Pros and Tools Followers to use a location-based communication marketplace to connect with people, influencers, brands by shared interest. Organize various events, including but not limited to using text messages, accepting ticket payments via text message, and checking tickets. To connect with people, influencers, brands, promote events (both virtual and physical) and facilitate event planning. Toosa may provide a social network for people, brands, and influencers to connect by interests.
You acknowledge that we may send System Messages on your behalf from your Toosa Number. If you have an active subscription AI assistant, we may be sending automatically composed messages on your behalf from your Toosa Number or other communication platforms.
With respect to Toosa, you shall not (and shall not allow others to): (i) disassemble, decompile, reverse-engineer, copy, translate or make derivative works; (ii) conduct benchmarking, performance tests, or other comparative analysis intended for publication or disclosure to third parties; or (iii) transmit any content or data that is unlawful, that infringes any intellectual property rights, or that otherwise violates our Acceptable Use Policy.
We may, in our sole discretion, set a quota on your use of Toosa. You shall not attempt to circumvent quota restrictions.
We may suspend or limit your use of Toosa as we deem appropriate to prevent, investigate or otherwise address: (i) any suspected misuse of Toosa or violation of the Terms (as supplemented by these Additional Terms); (ii) any suspected risk to the security or performance of Toosa or any of our other customers or business partners; or (iii) any potential harm to any Toosa Follower or to our reputation or business.
7. IP Rights & Data
You grant us a worldwide, royalty-free, sublicensable, transferable, and perpetual license to reproduce, distribute, display, publish, and otherwise use Your Messages and messages sent to your Toosa Number for the purpose of operating, providing and improving Toosa (such as to allow us to deliver your messages to Toosa Followers, and to store Your Messages on our servers).
You acknowledge and agree that: (i) Toosa Followers may share Your Messages publicly; (ii) you have no expectation of privacy with respect to Your Messages; and (iii) we may collect, analyze and use Your Messages and messages sent to your Toosa Number, including related information, on an aggregated, de-identified or anonymized basis together with the messages and information of others, for any purpose, including to improve, enhance, further develop and test Toosa and our technology, to create and refine algorithms and other machine learning methods and processes, to identify and predict patterns and trends, and to train and refine machine learning or analytical models or engines.
You also agree that we may use your Toosa Number and related information (such as your profile name and profile picture), Your Messages, and anything you share publicly regarding your use of Toosa (such as a social media post that features your CoToosammunity Number or messages you received via Toosa) on our website, in our apps, and in presentations, marketing materials, customer lists, case studies, and other marketing-related activities.
Except for the licenses granted herein, you and your licensors retain all right, title, and interest, including all intellectual property rights, in and to the content of Your Messages. Any and all use of your trademarks by us will inure to your benefit, and we will have no trademark rights in your trademarks.
Unless we have agreed otherwise, we will not be required to provide you with any way to save or export Your Messages, messages sent to your Toosa Number, or any information regarding Toosa Followers .
8. Confidentiality
You shall keep confidential and not disclose the fees you are paying to use Toosa, except as follows: (i) to your attorneys, directors and representatives on a “need-to-know” basis (but in all cases only to the extent they are subject to restrictions relating to use of data at least as restrictive as those applicable to you hereunder); (ii) to enforce your rights hereunder; or (iii) as required by applicable laws, rules, regulations, and orders of any governmental authority or a court order upon advance written notice provided as soon as reasonably practicable to us (if such notice is permitted).
9. Definitions
“Authorized Users” means your employees, contractors, and agents granted permission to use Toosa on your behalf pursuant to section 5.
“Beta Features” means new, experimental or temporary Toosa features or functionality.
“Credit” means any refund, discount, or other consideration.
“Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time.
“AI assistant” means a feature that automatically suggest replies based on the previous Toosa Follower behavior and Toosa Pro replies.
“Automatically Composed Messages” means messages that Toosa AI assistant determine to suggest a reply or automatically send a reply based on predefined or automatically generated messages appropriate for compliance with applicable laws, rules, or regulations, or to enable the functionality of Toosa.
“System Messages” means (i) the reply message sent to each person the first time they message your Toosa Number; (ii) the confirmation message sent to each new Toosa Follower upon signing up to receive Your Messages; (iii) the reminder message sent the next day to each person who sent a message to your Toosa Number if they have not yet completed the sign-up process to receive Your Messages (if enabled in your account settings); (iv) the reply message sent in response to any HELP or STOP message; and (v) other messages that we determine in our sole discretion are necessary or appropriate for compliance with applicable laws, rules, or regulations, or to enable the functionality of Toosa.
“Your Messages” means all messages sent from your Toosa Number, including System Messages.
